Movenpick Hotel Auckland, Auckland | Explore Room Options, Reviews & Pricing for 2025

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Key details

About the Hotel

8 Customs Street, Auckland, New Zealand, 1001

The 5-star Movenpick Hotel Auckland stands in Auckland's CBD, featuring a floor-to-ceiling sculpted golden screen with Maori koru motifs in the lobby. The hotel offers a virtual fitness room with Les Mills programs, a reading room filled with New Zealand literature, and a signature daily Chocolate Hour service.

Harbor View Luxury

Rooms at Movenpick Hotel Auckland feature Smart TVs with Bluetooth connectivity and rain showers with manuka honey toiletries. The higher floors provide expansive views of Auckland's Waitemata Harbour or city skyline.

Elevated Dining Experience

BODA Restaurant serves Korean fusion cuisine on the top floor with panoramic harbor views. Custom Lane café offers barista-made Hummingbird coffee and fresh pastries.

Business and Wellness

The hotel's library on level 7 houses New Zealand literature and history books. A business center operates from 7 AM to 7 PM, while the compact gym features a screen for virtual fitness sessions.

Central Transport Hub

Movenpick positions guests steps from Commercial Bay shopping precinct and Britomart Train Station. The ferry terminal, connecting to Waiheke and Rangitoto Islands, lies across the hotel, while the Sky Tower is a 10-minute walk away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic Queen Room

Max:

1 person

175 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Superior City Side King Room

Max:

2 persons

240 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Superior City Side Twin Room

Max:

2 persons

240 sq. feet

Bed options:

2 Single beds

City view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Available transportation options

City Center

Auckland 1.6 mi

Airports

Auckland (AKL) 14.1 mi

Train

Train Station - Britomart400 ft

Train Station - Grafton 1.5 mi

Bus

Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Fabulous Breakfast

“I had the pleasure of enjoying breakfast at the hotel, and the view was absolutely stunning. The selection of food was impressive, offering a variety of delicious options which made for a good start to the day.” view full review

Comfortable Stay

“The room I stayed in was incredibly comfortable with a lovely big bed and a mattress topper that ensured a great night's sleep. It was also quiet, which made it easy to rest and relax.” view full review

Luxurious Amenities

“The hotel room was beautifully appointed, clean, and stylish. It had all the necessary amenities to make my stay comfortable, including a mini-bar and a safe for my valuables.” view full review

Chocolate Hour Fun

“Participating in the hotel’s 'chocolate hour' was a highlight of my stay. It added a unique and enjoyable aspect to the experience, and I appreciate how it's becoming a brand identity for Movenpick.” view full review

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Security
Baggage storage
Allergy-free rooms
Elevator
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Yoga class

Guest Parking

Electric kettle

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's buffet

Spa & Leisure

Sun terrace

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

8 Customs Street, Auckland, New Zealand, 1001

Map view

street view

8 Customs Street, Auckland, New Zealand, 1001

City landmarks

Tower

SkyTower

2800 ft

Parks

Auckland War Memorial Museum

1.3 mi

Gallery

Auckland Art Gallery Toi o Tamaki

3200 ft

Viaduct Harbour Ave

Viaduct Harbor

3600 ft

Square

Aotea Square

4200 ft

Stadiums

Spark Arena

3600 ft

Parks

Albert Park

3300 ft

Events

SKYCITY Auckland Convention Centre

2800 ft

Broadway Theatre

Aotea Centre

3900 ft

Auckland CentralNew Zealand

Queen Street

2500 ft

Public Building

Auckland Town Hall

3400 ft

Shopping Area

Victoria Park Market

4500 ft

Queen Street Aotea Square

Statue of Sir Dove-Myer Robinson

2100 ft

Events

ANZ Viaduct Events Centre

2700 ft

Church

St Matthew-in-the-City Church

2800 ft

Square

Wynyard Quarter

3500 ft

Libraries

Central City Library

3300 ft

Church

St. Paul's Church

3600 ft

Events

SKYCITY Auckland

2800 ft

Bridges

Wynyard Crossing

2400 ft

Bridges

Auckland Harbour Bridge

1.5 mi

Nearby

Museums

New Zealand Maritime Museum

1600 ft

Level 3 130 Quay Street Waitemata Harbour

Britomart

900 ft

Square

Takutai Square

1100 ft

Square

Vulcan Lane

1300 ft

Harbor

Queens Wharf

2000 ft

Church

St Patrick's Cathedral

1800 ft

Ferry Building 99 Quay Street

Ferry Building

1000 ft

Harbor

Princes Wharf

1600 ft

Queens Wharf Auckland Harbourfrony

The Lighthouse by Michael Parekowhai

1700 ft

Restaurants

Vue Restaurant

200 ft

8 Customs Street East Grand Mercure Auckland Hotel Restaurant Top Floor

Cafe Hanoi

600 ft

Galway St & Commerce St Conrner Galway Street & Commerce Street

BurgerFuel Customs Street

200 ft

13 Customs Street East Dilworth Builing

Customs Coffee House

300 ft

34-40 Queen St

Ortolana

800 ft

33 Tyler Street Britomart

Xuxu Dumpling Bar

500 ft

Levy building Cnr Commerce and Galway steets

Brothers Beer Juke Joint

300 ft

7/21 Queen Street Commercial Bay

Everybody's

400 ft

7 Fort Lane 44 Queen St

Queens Cafe Bistro

300 ft

34 - 40 Queen Street Level 1 Queens Arcade

Reviews and Ratings

Feedback from previous guests about their experience.

76%

enjoyed the hotel and would happily return

Modern and clean rooms

Great city views

Breakfast overcrowded

Limited hot food options

7.6/10

Very good

Rooms

7.8

Location

9.6

Service

6.6

Dining

7.0

Ron

United States of America, February 2025

9.0/10

I had a wonderful stay at the Grand Mercure, enjoying its modern decor and luxurious vibe. The location was perfect, surrounded by shops and restaurants with stunning views from the restaurant. However, I encountered some noise issues from the street, which could be a downside for light sleepers. Overall, it was a memorable experience, especially with the amazing breakfast that I still think about!

Rooms

8.0

The room was spacious and well-appointed, making for a very comfortable stay. It felt modern and clean, although it could use a little refresh.

Service

10.0

The service was excellent! Every staff member I interacted with was friendly and helpful, making my stay all the more enjoyable.

Location

10.0

The location was superb, close to everything I wanted to visit, including public transport options and popular dining spots. It made exploring the city super convenient.

Dining

10.0

Breakfast was truly a standout experience—delicious and plentiful with a variety of options and stunning views to match.

Facilities

7.0

The hotel had a functional gym and a lovely bar area, although I wish the gym was a bit larger. The amenities met all my needs quite well.

Henry

United States of America, February 2025

6.8/10

I recently enjoyed a stay at the hotel, and there were many highlights. The harbor view from my room was stunning, and the central location made it easy to explore the city. However, I did face some issues with cleanliness and the breakfast dining experience could definitely use some improvement. Overall, it's a solid choice with potential for better execution.

Rooms

7.0

The room was modern and comfortable with a plush king bed and great amenities, but I did encounter some cleanliness issues that weren't ideal.

Service

6.0

The service was somewhat helpful, but I felt there could have been better communication regarding issues with the room and dining.

Location

9.0

The location was fantastic, just a short walk to the waterfront and close to shops, making it very convenient.

Dining

5.0

Breakfast had a limited selection, and some items weren't up to par, which is disappointing considering the price of the stay.

Facilities

7.0

The facilities were decent, with a nice gym and in-room dining options, but they could benefit from improved staffing during busy times.

Arthur

United States of America, January 2025

8.2/10

I have been returning to this hotel for years, and with its recent refurbishment, it truly stands out. The staff was attentive and quick, making our stay enjoyable. Although the room was smaller than what I expected, it didn't hinder my overall experience. The location is superb, allowing easy access to local attractions, but I did wish for even better customer service at times.

Rooms

8.0

The refurbished room was surprisingly smaller than previous visits, but it was still very comfortable and had all the necessary amenities.

Service

7.0

The team was attentive and efficient, though I did experience moments where service could improve, especially during peak times.

Location

10.0

The hotel is conveniently located just a short walk from Viaduct Harbour and close to public transport options, making it a great base for exploring.

Dining

7.0

Breakfast was enjoyable with a variety of options, although there were instances that made service seem a bit sluggish.

Facilities

9.0

The overall amenities were great, including unique features like a futuristic shower and USB chargers at hand.

David

United States of America, October 2024

8.0/10

I had a fantastic stay at the Grand Mercure Auckland! The hotel is in an excellent location with plenty to see and do just a short walk away. The rooms were modern and comfortable, making for a pleasant stay. However, the breakfast experience could use some improvement, as it felt overcrowded and the hot food options were limited. Overall, it’s a great value for money, especially given the convenience and comfort.

Rooms

9.0

The rooms were modern, clean, and very comfortable with great city views.

Service

7.0

The staff was friendly, though there were times it felt a bit chaotic, especially during breakfast service.

Location

10.0

The hotel’s location is ideal, just a short walk from the harbor and shopping areas.

Dining

6.0

The breakfast was okay, but crowded and the hot options could be improved.

Facilities

8.0

The hotel offers nice facilities, including a gym and dining options with a lovely view.

Modern and clean rooms

Breakfast overcrowded

Brian

United States of America, September 2024

6.4/10

I had a mixed experience at this hotel. The location was great, making it convenient for exploring the area, and my room was clean and comfortable enough for the two of us. However, the service was lacking, and there were significant issues with the management and handling of requests. Overall, it felt more like a 3-star experience rather than a luxury stay.

Rooms

7.0

The room was small but comfortable, although I felt a bit uncomfortable due to the lack of privacy in the bathroom's glass door design. The room was clean and had all the amenities I needed, but it wasn’t very spacious for two people.

Service

5.0

Unfortunately, the service was subpar. Requests seemed to take forever, and interactions felt rushed and uninterested. On one occasion, I was met with disdain when trying to heat up my food.

Location

9.0

The location is one of the highlights; it's close to shops and restaurants, which was perfect for our short visit.

Dining

7.0

I tried dining at the hotel's restaurant, and the food was quite good with a nice view, but I wish there were more options available for breakfast.

Facilities

6.0

The hotel had decent facilities, but I encountered a few issues like a broken coffee machine during breakfast. The overall amenities felt more basic than I expected.